Last updated: April 2026
These Terms of Service (“Terms”) govern your use of the website starshop-usa.store (the “Site”) operated by StarShop USA (“we”, “us”, or “our”). By accessing or using our Site and services, you agree to be bound by these Terms.
1. Business Information
Registered Address: 20 Mansa Tala Lane, Near, Khidirpur, Kolkata, West Bengal 700023
Email: support@starshop-usa.store
2. Eligibility
By using this Site, you confirm that you are at least 18 years old or the age of majority in your jurisdiction.
3. Products and Services
We offer products for sale through our online store. We make every effort to ensure that:
- Product descriptions are accurate
- Images reflect the actual product as closely as possible
We strive to maintain high-quality standards for all products offered.
4. Pricing and Payments
- All prices are listed in USD unless stated otherwise
- Prices displayed at checkout are final and will not change after purchase
- We reserve the right to update prices before an order is placed
Payments are processed securely through trusted third-party providers such as Stripe.
5. Order Acceptance and Cancellation
We reserve the right to cancel or refuse orders in the following cases:
- Suspected fraud or unauthorized transactions
- Incorrect pricing due to technical errors
- Product unavailability
If your order is canceled, you will be notified and issued a full refund.
6. Shipping and Delivery
- Processing Time: 1–5 business days
- Delivery Time: 5–10 business days (may vary based on location)
Tracking information will be provided once your order has been shipped.
Delays may occur due to external factors such as customs or carrier issues.
7. Returns and Refunds
We offer a customer-friendly return policy:
- Returns are accepted within 30 days of delivery
- Items must be unused and in original condition
- Refunds are issued to the original payment method
For full details, please refer to our Refund Policy page.
8. Accuracy of Information
We strive to ensure all information on our Site is accurate and up to date. In case of errors (e.g., pricing or product details), we reserve the right to correct them and notify affected customers.
9. User Conduct
You agree not to:
- Use the Site for unlawful purposes
- Provide false or misleading information
- Interfere with the security or operation of the Site
10. Intellectual Property
All content on this Site, including text, images, logos, and design, is the property of StarShop USA and may not be used without permission.
11. Third-Party Services
We may use trusted third-party services (such as payment processors, analytics providers, and advertising platforms) to operate our business. These providers have their own terms and policies.
12. Limitation of Liability
We are committed to providing a reliable shopping experience. To the fullest extent permitted by law, StarShop USA shall not be liable for indirect or incidental damages arising from the use of our Site or products.
This limitation does not affect your rights under applicable consumer protection laws.
13. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated date.
14. Governing Law
These Terms are governed by the laws of the India and United States.
15. Contact Information
For any questions about these Terms, please contact us:
Address: 20 Mansa Tala Lane, Near, Khidirpur, Kolkata, West Bengal 700023
Email: support@starshop-usa.store