Shipping Policy
Thank you for shopping with StarShop USA. We are committed to delivering your order in a timely and reliable manner.
Processing Time
All orders are processed within 1–5 business days (excluding weekends and holidays).
Shipping Time
- Shipping takes between 5–10 business days.
Delivery times may vary depending on your location.
Shipping Cost
We offer free shipping on all orders. Shipping availability may vary for certain remote locations.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Delays
Shipping times are estimates and may be affected by factors such as:
- Customs processing
- Carrier delays
- Weather conditions
If your order is significantly delayed, please contact us and we will assist you.
Incorrect Address
Customers are responsible for providing accurate shipping details. If you notice an error, please contact us immediately. We will do our best to help resolve the issue.
Lost or Damaged Packages
If your package is lost, stolen, or arrives damaged, please contact us at support@starshop-usa.store. We will work with the carrier and assist you with a replacement or refund where applicable.
Contact Information
Address: 20 Mansa Tala Lane, Near, Khidirpur, Kolkata, West Bengal 700023
Email: support@starshop-usa.store